OUR POLICIES
CANCELLATION POLICY AND LATE CHANGES
A minimum of 72 hours notice to cancel or change an appointment is required, although the more notice you can provide, the better. Appointments cancelled with less than 24 hours notice will incur a 50% charge, unless your slot is able to be filled with another client Failure to attend your appointment without notice will required to be paid in full.
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LATE ARRIVALS
Any late arrivals may be offered a reduced treatment time or turned away altogether, depending on your time of arrival. The treatment must be paid for in full in this instance.
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AGE RESRICTIONS
BB Skin Clinic and BlushBrow PMU will not perform any procedure on anyone under the age of 18.
DISCOUNTS
Only one special offer/promotion or discount can be used on any single visit.
​BOOKING FEE PAYMENT
​To secure your appointment a booking fee redeemable against the cost of the treatment will be required at the time of booking. A non-refundable Booking Fee (transferable within the 72 hour cancellation window) will be deducted from your total appointment bill when paying, Leaving you with the remaining balance to pay on the day of your appointment. Booking fees may be transferred if re-scheduling your appointment before the 72 hour cancellation period.​
​PATCH TEST
​​Certain treatments require a patch test in advance which will be carried out face to face in the salon at least 24 hours prior to the treatment. This can be completed any evening/weekend and will just take a few moments. When booking in for a treatment for the first time, it is the client’s responsibility to attend the studio for their patch test a minimum of 24 hours before the appointment time. Failure to obtain a patch test in time will prevent the treatment from being carried out and the appointment to be paid for in full.​​
WHAT'S THE BEST WAY TO BOOK AN APPOINTMENT?
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The best way to make an appointment is to use the online booking function.
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If you can't find what you're looking for with online booking then it is recommended you send an email at blushbrowstudio@gmail.com or get in touch via the facebook/messenger page.
Once you’ve been for your first treatment, we recommend that you book your next appointment before you leave the salon, so you can be sure of securing your next slot at your preferred day and time.
IN LIGHT OF COVID-19, WHAT ADDITIONAL HYGIENE METHODS HAVE BEEN TAKEN?
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BARBICIDE® Certified, training in proper sanitation and disinfection practices and procedures consistent with the current highest industry standards.
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BARBICIDE® COVID-19 Certified - a program designed to present the most current information that is pertinent to the Professional Beauty Professional.
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Read the BlushBrow Studio's full Covid-Safe Plan covering Covid-19 Hygiene Policies in the studio here.